The friction
The same request sends people searching documents, copying context and preparing the same next step.
Give your team an agent that can find context, prepare work and use the tools you approve.
The responsible person reviews the result and chooses the next action.
The same request sends people searching documents, copying context and preparing the same next step.
A custom agent that brings the right information together and prepares a useful output.
Your team starts with prepared work and spends its attention on judgment.
The useful scope starts with your task, your tools and the people who will use the result.
Define the user, objective, accepted outputs and the situations that require escalation.
Connect approved sources and supported APIs with permissions that follow the task.
Give people a way to inspect the output, sources and proposed actions before important changes occur.
Test representative cases and document operations, provider dependencies and responsibilities.
The agent may use tools and prepare structured work beyond a conversation. The distinction should be expressed through the task, not a product label.
Only within a specifically approved permission boundary. Start by separating proposed actions from actions the system is allowed to execute.
Provider suitability depends on the required capabilities, data handling and deployment arrangement. Existing contracts should be reviewed before selecting another service.